Your Safety Is Our First Priority

Dear Treasured Patient,

At The CORE Institute, we are committed to the health and safety of you, your loved ones and our team members. We’ve made many changes to our practice that ensure you receive the care you need in the safest environment possible – whether in our offices or in your own home via our telehealth platform.

Our policies and procedures around elective care are also geared to maximizing the safety of our patients and their loved ones.

Here is how we are keeping you safe…

Telehealth and Teletherapy Appointments

We have launched our new telehealth system that allows both new and established patients the ability to connect with one of our outstanding providers using video and voice. This allows patients who may be ill, or who may be fearful of leaving their home, to be seen for an orthopedic injury or complaint from the comfort of their home.

To learn more about our Telehealth visits, click here

Patient and Staff Personal Protective Equipment (PPE) and Screening

We are now requiring all patients (and allowed visitors) to wear a mask upon entering our offices and throughout the duration of their clinical visit. All providers will be wearing PPE during your visit to ensure protection.

Increased Sanitization Procedures

We have always placed a strict emphasis on sanitizing all patient and high contact areas. We have increased these sanitization procedures to reduce the transmission of bacteria and viruses.

  • All contact surfaces are cleaned with hospital grade disinfectant after every patient encounter.
  • All reception and administration staff now sanitize their workstations multiple times a day.
  • Our professional cleaning company is on-site and will be cleaning waiting room areas throughout the day.

Enhanced Screening

All patients are screened for COVID-19 related risks upon check in for their appointment. Also, each staff member is screened for symptoms at the beginning of each day as well as multiple times throughout the day.

Staff COVID-19 Antibody Testing

All staff and providers are receiving COVID-19 antibody testing as a means of providing enhanced screening of our integrated care team.

Waiting Area Modifications

We have implemented Social Distancing measures including limiting visitors that may accompany our patients to their appointments to the following:

  • Parents of minors
  • Caregivers
  • Translators

Additionally, we’ve modified our waiting areas to ensure social distancing protocols are met and that there is the appropriate amount of space between our patients. Finally, we have installed new screens between our team members and our patients during the check-in process.